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FAQ
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HAVE QUESTIONS?
YOU'RE NOT ALONE
Here are some of the most common questions we get about appointments, referrals, insurance, and what to expect during your visit. If you don’t see your question here, feel free to contact our team directly.
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How can I book an appointment?You can book by: Calling the clinic location directly Messaging us via WhatsApp at (868) 702-4046 Using the online booking system on our website
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What should I expect at my first visit?Your first visit includes a detailed medical history, physical exam, and possibly lab tests or imaging. From there, we’ll build a treatment plan tailored to your condition and goals.
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What is the difference between arthritis and autoimmune rheumatic diseases?Arthritis refers to joint inflammation, and it can be caused by many different conditions — including wear-and-tear (osteoarthritis) or inflammation (rheumatoid arthritis). Autoimmune rheumatic diseases happen when your immune system mistakenly attacks healthy tissue, causing inflammation that may affect joints, organs, and more.
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How do I request medical records?Submit a written request by email or in person. Processing times vary, and a small administrative fee may apply. Records are only released with proper documentation.
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What conditions do you treat at RheumCAREtt?We specialize in diagnosing and managing a wide range of rheumatic and musculoskeletal conditions, including: Rheumatoid arthritis Systemic lupus erythematosus (SLE) Osteoarthritis Psoriatic arthritis Ankylosing spondylitis Gout and pseudogout Sjögren’s syndrome Vasculitis Scleroderma Myositis Osteoporosis Fibromyalgia Other autoimmune and inflammatory diseases
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Do you accept insurance?Yes. We accept a range of insurance plans. Contact us to confirm if your provider is accepted.
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Do you offer telemedicine or virtual consultations?Yes. Virtual consultations are available for follow-ups and select initial assessments. Contact us to see if your case is suitable for telemedicine.
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What payment methods are available?We accept cash, cheques, debit/credit cards (at select locations), and online bank transfers.
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Do you offer nutritional counseling?Yes. We work with licensed dietitians for specialized support when needed, especially in managing inflammation and overall wellness.
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Do I need a referral to see a rheumatologist?A referral is not always required, but some insurance providers may request one. If you’re not sure, contact us or check with your insurance company.
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What happens if I need an urgent appointment?Call us at (868) 702-4046. We'll do our best to accommodate you quickly based on availability. In a medical emergency, always visit the nearest hospital immediately.
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